"Going forward, in the case of significant service interruptions, we plan to publish a post mortem on the Blogger Status blog within 3 business days to provide details about what went wrong and what we're doing to help prevent similar problems in the future," Eddie Kessler, Blogger's engineering manager, wrote in a blog post.
Blogger users in Europe were unable to connect to the site for about 10 hours Saturday due to a "configuration issue," according to Blogger.
"A DNS configuration issue in a new datacenter in Europe caused requests to blogger.com and .blogspot.com to be sent to an invalid IP address," Blogger said. "Affected users throughout Europe were unable to connect to either Blogger or to blogs hosted by Blogger at blogspot.com."
Posting to a Blogger-hosted Web site about a Blogger outage would not be very helpful to those who cannot access the site, so in the event of another site-wide outage, Kessler said that Blogger will alert users via its Twitter feed.
"We don't like it when our users experience problems like what we saw on Saturday, but we hope the combination of transparency around these issues and our commitment to learn from our mistakes will help assure you that we're doing everything we can to keep Blogger a robust and reliable service for you," Kessler concluded.Originally posted to AppScout.